Frequently asked
Everything you might wonder.
Ordering
Softly answered.
How do I place an order?
Add a piece to your bag, review it in the cart, and check out in under a minute. You'll receive an email confirmation with your order reference.
Can I edit or cancel my order?
Yes — within 4 hours of placing it. Reach us on WhatsApp or email and we'll help you before it's packed.
Do you restock sold-out styles?
Popular pieces come back. Add to wishlist to be the first to know.